Photo Processing, Pick-up, and Delivery Policy

Below are our policies and guidelines regarding our photo processing services. We will message you via Facebook Messenger or send you an email once your photos are ready.

Printing of photos

• The lead times for printing photos are:
  • 1 week - print sizes up to 8r, which are printed in bulk
  • 1 week - 11R, 20×24, 12x18 and 18×24
  • 4 to 6 weeks - 20×30 and 24×26

With Custom Frames And Sintra Board

• Printing of photos with frames can take up to 7 days.
• Please verify your frame wood choice before we proceed with printing.
• We will message you via Facebook Messenger once your photos are ready.

Stick-it Frames

• Select your choice of color for the frame to verify if it's available since we'll have to order the materials abroad.
• Frames may take 1 to 2 months if no on-hand stock is available for your chosen color.

Albums

• Album layout design typically takes up to 2 weeks during non-peak season and up to 4 weeks during peak season, starting from the time we receive your selected photos.
• We’ll send you the layout for approval before proceeding with printing. Kindly review and approve the design within 1 week to avoid any delays.
• Once approved, printing will begin. This process may take up to 2 weeks during non-peak season and up to 4 weeks during peak season.

To help us efficiently track your album’s progress, please submit your selected photos using our online form. Sending files through Facebook Messenger may result in delays due to the high volume of daily messages we receive.

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